Facilities Manager NTC
Leicester
New Jobs
Permanent
£34,582 - £38,425 a year
- Manage the facilities at the NSPCC National Training Centre, ensuring smooth operations, coordinating bookings, and providing excellent customer service.
- Ideal candidates should have facilities management experience, leadership skills, and a commitment to statutory compliance.
- This is a full-time position based in Leicester, with a salary range of £34,582 - £38,425 per annum and excellent organisational values.
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Annually:£34,582 - £38,425 pa
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Region:East Midlands
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Location:Leicester - National Training Centre
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Department:Property
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Vacancy Type:Permanent
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Working hours per week:35
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Closing Date:27 September 2026
Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Property team to provide the best possible physical environments for our staff, volunteers and visitors. Join us as a Facilities Manager at our National Training Centre to help us make a contribution that makes a difference.
The is an exciting role, based at the NSPCC National Training Centre (NTC) in Leicester. You will support the effective operation of NTC by:
- coordinating bookings and room set-ups
- assisting clients and tenants
- ensuring facilities queries and issues are resolved promptly with excellent customer service
- having overall responsibility for facilities management at NTC, ensuring statutory compliance is achieved at all times.
You will also lead the Facilities team at NTC, to ensure that the venue is a centre of excellence for child protection training and provides a purpose-built conference, training and meeting venue for NSPCC staff and external organisations. The centre also provides a base for professional staff providing child protection training, consultancy and e -learning.
Everyday is different at the Centre so if you are looking for a rewarding, fast paced, ever changing role, from setting up conference rooms, managing and supporting staff, compliance, health and safety and contracts to covering reception and helping to set out lunches for delegates, then this could be the role for you.
The successful candidate will have:
- good interpersonal and organisational skills
- highly developed leadership and management skills
- experience as an operational manager in the conference, hotel or leisure industry
- experience in facilities building management with a willingness to train and gain Nebosh General Certificate
- strong procurement and contractor management skills a good understanding of mechanical and electrical systems
Due to the customer facing elements of this role, this is an office based role at the National Training Centre from 9am to 5pm, Monday to Friday.
Why join the NSPCC?
Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits.
- Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
- Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
- The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
- Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
- Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.
Ready to apply?
Still have questions about the role?
For an informal chat about the role, please contact Michele South on 0791794112.
#LI-RW1
In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
Trauma Informed
At the NSPCC we are on a journey to becoming a trauma-informed organisation for the children, young people and families that we work with, as well as our staff and volunteers. To be trauma-informed is one of the guiding principles that shape and guide our 2021-2031 Strategy. This means understanding the nature of adversity, trauma, and resilience so that we can work towards reducing and preventing further harm and promoting recovery and healing. Coming to work at the NSPCC will provide the opportunity for you to join us in our commitment to becoming a trauma-informed organisation.