Head of Operations - Community & Diagnostics
Location
Nottingham NG6 9DR
Employment Hours
New Jobs
Salary
£66,582 - £77,368 a year
Job Highlights
- Lead the community and diagnostic services portfolio, focusing on performance improvement plans, service development, and operational demand management.
- Ideal candidates will possess strong operational leadership experience, excellent communication skills, and a commitment to transforming patient care.
- This full-time role is based in Nottingham, requiring dynamic leadership across various services, contributing to a large healthcare team.
Job Requirements/Description
An opportunity is available for a Head of Operations role with responsibility for the community and diagnostic services portfolio.
The role will require skills in operational demand management, responsibility for performance improvement plans and service development/transformation that is currently underway. There will be opportunities to lead and enable projects that are system facing with the support of the Associate Director of Operations such as Young Onset Dementia and MAS redesign as well as helping to enable wider development projects such as dementia admission avoidance and CRFD reduction through D2A work streams and process mapping.
The Head of Operations, together with the Head of Patient Safety, Quality & Experience, will be responsible for the provision of an agreed portfolio of Services within the Care Group on a day-to-day basis, providing visible, dynamic, and transformative leadership across the Care Unit.
The Head of Operations is responsible for the operational leadership, ensuring patients have access to a seamless, coherent, and joined-up Care Offer, which is delivered through Safe, Effective, Caring, Responsive and Well-Led Services.
The Head of Operations will work in line with the Trust’s Performance & Accountability Framework which includes accountability for Governance, Operational Delivery, Performance, Financial Decision Making and Transformation.
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
The Head of Operations will operate within the Triumvirate Leadership Model, working together with the Head of Patient Safety, Quality & Experience and wider Clinical Leadership to facilitate Safe, Effective, Caring, Responsive and Well-Led Services delivered within the Care Group. The Head of Operations will be accountable to the Associate Director of Operations and will work closely with the Associate Director of Nursing, Allied Health Professionals & Quality, Clinical Directors and Professional Lead for Psychology.
The successful candidate will be a highly competent individual, with experience in the leadership of people, operational delivery, workforce, performance, financial management and building positive relationships internally and externally. This experience should be at service and/or team level or above in the NHS, Social Care, Local Government and/or more broadly across the Government, Private, Voluntary, Community or Social Enterprise Sector. Please see the job description and person specification for the full details relating to the role.
You must be able to demonstrate the relevant skills and experience as part of the application and interview process.
The role will require skills in operational demand management, responsibility for performance improvement plans and service development/transformation that is currently underway. There will be opportunities to lead and enable projects that are system facing with the support of the Associate Director of Operations such as Young Onset Dementia and MAS redesign as well as helping to enable wider development projects such as dementia admission avoidance and CRFD reduction through D2A work streams and process mapping.
The Head of Operations, together with the Head of Patient Safety, Quality & Experience, will be responsible for the provision of an agreed portfolio of Services within the Care Group on a day-to-day basis, providing visible, dynamic, and transformative leadership across the Care Unit.
The Head of Operations is responsible for the operational leadership, ensuring patients have access to a seamless, coherent, and joined-up Care Offer, which is delivered through Safe, Effective, Caring, Responsive and Well-Led Services.
The Head of Operations will work in line with the Trust’s Performance & Accountability Framework which includes accountability for Governance, Operational Delivery, Performance, Financial Decision Making and Transformation.
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
The Head of Operations will operate within the Triumvirate Leadership Model, working together with the Head of Patient Safety, Quality & Experience and wider Clinical Leadership to facilitate Safe, Effective, Caring, Responsive and Well-Led Services delivered within the Care Group. The Head of Operations will be accountable to the Associate Director of Operations and will work closely with the Associate Director of Nursing, Allied Health Professionals & Quality, Clinical Directors and Professional Lead for Psychology.
The successful candidate will be a highly competent individual, with experience in the leadership of people, operational delivery, workforce, performance, financial management and building positive relationships internally and externally. This experience should be at service and/or team level or above in the NHS, Social Care, Local Government and/or more broadly across the Government, Private, Voluntary, Community or Social Enterprise Sector. Please see the job description and person specification for the full details relating to the role.
You must be able to demonstrate the relevant skills and experience as part of the application and interview process.
Location
Nottingham NG6 9DR
Employment Hours
New Jobs
Salary
£66,582 - £77,368 a year