Floor Team (Temporary Christmas Roles)

£12.71 p/h + TRONC

Floor Team Duties

• Greet and seat customers in a friendly and professional manner,ensuring a welcoming atmosphere for all guests.
• Take customer orders accurately,provide menu recommendations,and relay any special requests to the kitchen and bar staff.
• Ensure timely and efficient service of food and drinks,while maintaining high standards of presentation and cleanliness.
• Handle customer enquiries and resolve any issues or complaints promptly to ensure guest satisfaction.
• Manage reservations,monitor table availability,and maintain a smooth flow of guests to optimise seating and minimise wait times.

Required Skills

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  Excellent Communication: Friendly and professional interaction with customers,both in person and over the phone.
• Customer Service Focus: Providing exceptional service,addressing concerns,and ensuring guest satisfaction.
• Organisation and Multitasking: Managing multiple tasks,such as seating,ordering,and coordinating with staff.
• Teamwork: Collaborating effectively with kitchen,bar,and floor staff to ensure smooth service.
• Problem-Solving: Quickly addressing issues or complaints in a calm,efficient manner.

Benefits

On top of pay - also included is our wider benefits such as:

• Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
• Employee Assistant Programme
• Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of,apply today by sending in your CV.

Signature Group have 21 venues in Scotland,including Cold Town House,Paramount,Badger & Co,The Spiritualist,McLarens on the Corner,Copper Blossom,The Smokin’ Fox and more.

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  Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.