Digital Applications and Customer Service Apprentice
Glasgow G14
New Jobs
£16,276 - £16,776 a year
- This role involves customer service, administration, and managing digital applications, with a focus on solving problems and supporting customers effectively.
- The ideal candidate should have a strong interest in digital technology, excellent customer service skills, and experience with Microsoft Office.
- Full-time role based in Glasgow from Monday to Friday, with generous benefits including annual leave, employee discounts, and private healthcare.
We’re hiring a Digital Applications and Customer Service Apprentice.
We offer:
- 33 days’ annual leave
- Generous employee discounts
- Private healthcare
- A mentor to support you in the workplace
- Training courses to help you grow your skills
- Full training on all in-house and external systems and applications
Hours
Full time: Monday – Friday, 8am – 5pm (30 minutes for lunch)
About the role
Ready to earn while you earn? We’re looking for a motivated and enthusiastic Digital Applications & Customer Service Apprentice to join our team. This role is an excellent opportunity to develop skills in customer service, business administration, and digital technologies, all while working towards a recognised apprenticeship qualification.
This apprenticeship is ideal for someone who enjoys working with people, using technology, solving problems, and delivering excellent customer service.
Day-to-day duties
- Meeting and greeting customers, helping to sign people in and allocate rooms.
- Responding to enquiries and helping with general admin.
- Qualifying calls and transferring to various departments.
- Maintaining records.
- Daily reception duties.
- Working with all of our digital applications.
Essential
- Knowledge of Microsoft Office
- Genuine interest in digital applications
- Enjoys working with people and good customer service skills
- Strong problem-solving skills
Glasgow G14
New Jobs
£16,276 - £16,776 a year