Pharmacy Technician Team Lead B6

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

Pharmacy Services

Pharmacy Technician Team Lead North Sector

Band 6

1wte 36 hours

Permanent

Based at Gartnavel General Hospital & Vale of Leven Hospital Pharmacy

We are looking for a highly motivated and proactive registered Pharmacy Technician to join the senior management team in the North Sector, where you will contribute to the operational management, planning, coordination, assessment and delivery of pharmacy technical services.

Our pharmacy team are valued members of the wider multidisciplinary teams where we work collaboratively and compassionately with all services and service users to provide integrated, high-quality, person-centred pharmacy care and services to all. This role provides an excellent opportunity to contribute to the ongoing development of pharmacy services across the North Sector whilst working within a supportive and forward-thinking team.

The key role of this post will be to develop pharmacy technical services at Gartnavel General Hospital, the Beatson West of Scotland Cancer Centre and the Vale of Leven Hospital.

Applicants must be confident to work independently and as part of a team interchangeably. You will have excellent communication, organisational and time management skills used daily to provide leadership and support for our large, friendly pharmacy team. This is an excellent opportunity for individuals wanting to develop their skills in leadership and management, as we encourage and support staff development via local and national training programs and appraisals, as well as providing you with opportunities to use your own initiative to promote CPD.

This position will support your personal development and provide you with opportunities to contribute to the development of innovative clinical pharmacy services in line with the pharmacy strategy and vision. You will work with a team that strives to develop hospital pharmacy services using quality improvement methodology to demonstrate service improvement.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please see below for more details:

Skilled Worker visa and Health and Care Worker visa

What you will do:

The post holder will be accountable for supporting delivery against the following service and workforce objectives:

Workforce Management

• Maintain safe staffing levels across GGH and Vale of Leven pharmacy services through effective rota management and workforce planning.
• Achieve and sustain 95% compliance with statutory and mandatory training requirements within the managed team.
• Ensure completion of annual TURAS reviews and PDPs for all direct reports.
• Support reduction in sickness absence rates in line with NHSGGC targets through proactive attendance management and staff wellbeing initiatives.

Operational Performance

• Ensure pharmacy technician and support services are staffed to support continuity of patient care and medicines supply services.
• Minimise unplanned service disruption through proactive workforce management and contingency planning.
• Support delivery of agreed departmental service standards and operational objectives.

Governance and Quality

• Maintain compliance with medicines governance procedures and departmental SOPs.
• Ensure Datix incidents are reported, investigated and actioned within agreed timescales.
• Lead and support local audits and implementation of improvement actions arising from audit findings.
• Monitor and improve compliance with medicines management standards and governance requirements.

Service Improvement

• Deliver agreed quality improvement projects supporting North Sector Pharmacy objectives.
• Contribute to implementation of service transformation initiatives and departmental workplans.
• Support achievement of efficiencies through review and optimisation of pharmacy technician and support staff workflows.

Leadership and Staff Development

• Provide visible day-to-day leadership across GGH and Vale of Leven pharmacy services.
• Support recruitment, induction and retention of pharmacy support staff and technicians.
• Identify development opportunities and succession planning requirements within the pharmacy workforce.
• Foster a positive team culture supporting staff engagement, wellbeing and continuous improvement.

What you will bring:

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• HNC in pharmacy services or equivalent management qualification.
• Post-registration experience working in pharmacy.
• A broad understanding of a range of pharmacy technical practice.
• Demonstrable leadership and team management skills (this can be as a deputy).
• Good IT skills
• SQA work based assessor qualification is desirable.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:
Tracy O’Connor, Sector Chief Technician - Tracy.oconnor@nhs.scot - 0141 201 3232

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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