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- Lead crisis management efforts to protect national infrastructure and enhance resilience in response to cyber and operational threats.
- Ideal candidates will have significant experience in crisis management, cyber security, and strong leadership skills.
- The role is hybrid, requiring 2-3 days in the Glasgow office per week, with competitive benefits including bonus and private healthcare.
- Manage customer accounts with outstanding balances, providing high-quality service to resolve overdue debts through effective communication and negotiation.
- Ideal candidates are enthusiastic, possess strong communication skills, and have experience in customer service or collections.
- This full-time position is based in Glasgow, offering a dynamic work environment focused on results with an emphasis on employee well-being.
Team LeaderLocation: Cuprum,Glasgow On Site onlyContract: Full-Time, PermanentSalary £24784.50Hours: 37.5 hours per weekThe Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling?them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all bus...
Team LeaderLocation: Cuprum,Glasgow On Site onlyContract: Full-Time, PermanentSalary £24784.50Hours: 37.5 hours per weekThe Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling?them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all bus...
Team LeaderLocation: Cuprum,Glasgow On Site onlyContract: Full-Time, PermanentSalary £24784.50Hours: 37.5 hours per weekThe Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling?them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all bus...
Team LeaderLocation: Cuprum,Glasgow On Site onlyContract: Full-Time, PermanentSalary £24784.50Hours: 37.5 hours per weekThe Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling?them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all bus...
Team LeaderLocation: Cuprum,Glasgow On Site onlyContract: Full-Time, PermanentSalary £24784.50Hours: 37.5 hours per weekThe Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling?them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all bus...
Team LeaderLocation: Cuprum,Glasgow On Site onlyContract: Full-Time, PermanentSalary £24784.50Hours: 37.5 hours per weekThe Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling?them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all bus...
Team LeaderLocation: Cuprum,Glasgow On Site onlyContract: Full-Time, PermanentSalary £24784.50Hours: 37.5 hours per weekThe Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling?them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all bus...
Team LeaderLocation: Cuprum,Glasgow On Site onlyContract: Full-Time, PermanentSalary £24784.50Hours: 37.5 hours per weekThe Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling?them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all bus...